LATCHKEY NEWS
Thank you for a successful first week. With only a few minor administrative corrections to our rosters and PIN/Password updates, the 2024-2025 school year is off to a great start.
Please continue to check your statements to ensure the programs you enrolled in are accurately reflected. Fixing these issues early is a big help for us and for you.
AutoPay payments will post Monday, as will be the norm unless a holiday requires this to move to Tuesday.
THE PROCARE APP
A few parents have reached out to request the 10-digit invite code required to use the app. If you would like access to your information by using the app, just let me know and I’d be happy to trigger the system to send you that code.
For your awareness, the app is developed and maintained by Procare, I don't have much control over how it works. The app tends to work well for communicating with our staff and making one-time payments. It does NOT work well for setting up recurring payments according to feedback from some parents. Best option for autopay is to let me know you'd like to register and I'll send you the secure link to do that online.
REVIEW YOUR FULL ACCOUNT HISTORY ON MYPROCARE.COM
Reminder that Procare provides a weekly account statement, not a traditional invoice. The account statement shows activity over a specific period of time. I try not to allow dates to overlap because this causes confusion. However, this may omit a transaction that you were expecting to see. You always have access to view your full billing and payment history by logging into your myprocare.com account. You can even generate reports to provide your employer for certain benefits, like a flexible spending account, and full year activity for tax purposes.
AUTOPAY ONLINE REGISTRATION FORM
If you’d like to sign-up to have payments automatically applied to your banking account, debit card, or credit card, a new option is now available to complete an online form, bypassing the printed form process. A button has been placed on our website that should initiate an email to me requesting the online registration link. The link expires around 4 days after being sent, making this request coordination necessary. If the button to email me does not function properly (some mobile browsers don’t like these buttons), simply send me an email to request the online registration form.
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